Testimonials

Professional and responsive. Guided me through the process

I found Doug to be very professional and responsive. He and his team work very well together. Doug has a great personality, but just as importantly, he really understands the subtleties of the Manhattan real estate market. Doug did a good job of guiding me through the process, especially because I was not familiar at all with the Manhattan real estate market. He explained to me the differences between neighborhoods, condos and co-ops, and home styles such as pre-war and post-war. He was very good.

Review by Anonymous
Client of: Douglas Heddings

Among the finest business professionals I know

I have known Doug for over 10 years and he is among the finest business professionals I know. I was involved in two real estate transactions with him, and he couldn’t have done a better job. He was always available, extremely hard working, and I trust him implicitly. I give him my highest personal and professional recommendation.

Review by Jack Laschever
Client of: Douglas Heddings

Doug and his team are some of the most honest, upfront and fair people we have dealt with

As the owner of a Moving and Storage company, I work directly with many Brokers and real estate professionals and can say with out a doubt that Doug and his team are some of the most honest, upfront and fair people we have dealt with over the last few years. All of the clients Doug’s has introduced me to are always beyond satisfied by the service and the dedication he brings to each and every deal and I would highly recommend Doug and his firm to anyone looking for a broker.

Review by James Benatti, Owner, Steinway moving and Storage.
Client of: Douglas Heddings

Easily the best broker I’ve worked with

Doug is extraordinary. I’ve worked with many brokers over the years and Doug is easily the best. Having worked with Doug to buy a home, we wouldn’t have dreamt of using anyone else to sell ours. Doug stands out relative to other brokers that I’ve used as dramatically more intelligent, insightful, ethical and more willing to go the extra mile to get the results his clients need. When my wife and I met Doug in person, we were both struck by Doug’s level of expertise in the field of New York real estate. We were similarly impressed by his manner, communication skills and all the other attributes that you would want in a broker. Doug ended up showing us more than 50 homes before we found the home we wanted. He did this, not only without any complaints, but with great enthusiasm. Doug became more and more skilled as time went on in terms of understanding exactly what we wanted. In purchasing the apartment, Doug was invaluable in terms of understanding the process and extending offers to the sellers. Now that we are selling our current apartment, Doug is providing us with up to the minute data as to how the current market is evolving. I have a level of confidence in Doug that I never thought that I would have in a broker. I know that we’re in good hands. I have already recommended Doug multiple times.

Review by Charles A.
Client of: Douglas Heddings

Great listener. Makes sure you are comfortable with the process

Our experience working with Doug was extremely positive. Doug is honest and is conscious of how important honesty is in the relationship between a real estate agent and client. There is a stereotype of real estate agents as somewhat less-than-honest, but Doug strives to defy the stereotype of the typical Manhattan real estate agent. Doug is respectful of, and focused on, your preferences. He listens to your preferences in terms of property type, price range and neighborhood and he doesn’t push you to deviate from those preferences. However, he is also flexible. For example, in the course of buying our first apartment with Doug, we switched our focus to condos and away from co-ops, and he helped us do that. Doug is a great listener. He really got a sense of what my wife and I were looking for, and that made the process much easier because we didn’t waste time looking at apartments that we weren’t interested in or were out of our price range. Unlike with other agents that we have used, Doug never used pressure tactics to make the transaction move more quickly. He understands that buying a home should not be a high-pressure situation; instead, he wanted us to feel comfortable every step of the way. Finally, during the negotiation process, Doug really works to serve the needs of his clients. There can be divergent goals between an agent and their client because it is in an agent’s financial interest for a transaction to close. Sometimes they may guide the negotiation to that end. Doug does not work that way. We were very happy with both transactions we completed with Doug — both buying and selling. I already give Doug unsolicited referrals because I think so highly of him.

Review by Bruce S.
Client of: Douglas Heddings

Consummate professional. Incredibly honest and ethical

My experience working with Doug was excellent. He is the consummate professional and understands the market really, really well. From marketing my apartment, to pricing, to running the open house, Doug gave me great advice. I think that where a seller’s broker makes his or her money is after the contract has been signed and before the closing. There are so many things that come up and, in my case, there were plenty. Doug handled the situation brilliantly. I think that there were times in the process that, but for Doug, the deal would have fallen through. Besides the unbelievable marketing work that Doug does, he advised me to price the apartment lower than other brokers advised me. He was very convincing that, strategically, this was the way to go. As a result of listening to him, I had six offers and ended up getting 12% more than I was originally asking. His instinct was spot-on. I can’t recommend Doug highly enough and in a profession in which not everyone is as honest and forthcoming as one might hope, Doug stands out as an incredibly honest, ethical and professional person.

Review by Ellen D.
Client of: Douglas Heddings

Doug has sold 6 apartments of mine in the past 10 years. I can’t speak highly enough about him

Doug has sold six apartments for me in the past 10 years. The first of those transactions was in 1998 when Doug helped me sell a loft on West 42nd Street. In that sale, and each sale since, Doug has gotten me a great price — on a few occasions he even set a record price for the building. In two of the offerings, I received offers for roughly $100,000 more than the offering price. I attribute a great deal of that to Doug’s skill at marketing and pricing the properties. He has an extensive network which helps bring in buyers and he is excellent at marketing. In addition, he knows the entire city. The apartments which he sold for me were in Chelsea, the Upper West Side and Midtown East, so he does not confine himself to one particular neighborhood. I have enjoyed working with him on each transaction. Doug has always been very professional, honest and straight-forward. He always responded to me promptly which is a problem that I’ve had with other agents in the past. I can’t speak highly enough of Doug.

Review by Brian B.
Client of: Douglas Heddings

He has always approached matters with my best interests in mind

Doug is a really terrific real estate broker and I have no hesitation recommending him. He is extremely personable, professional and patient. But most of all, he truly has integrity. In my dealings with him, he has always approached matters with my (and my wife’s) best interests in mind.

Review by Brian Harris
Client of: Douglas Heddings

Page 2 of 212